Communications

The Association for Business Communication (ABC) is an international, interdisciplinary organization committed to advancing business communication research, education, and practice.

(Columbus Technical Collection) This workshop pdf will introduce participants to business etiquette, as well as provide guidelines for the practice of business etiquette across different situations.

(University of North Carolina at Chapel Hill) This handout explains principles in business writing that apply to many different situations, from applying for a job to communicating professionally within business relationships.

The Professional Communication Society’s interests include the study, preparation, production, delivery, use, improvement, and promotion of human communication in all media in engineering and other technical and professional environments.

(Purdue Online Writing Lab) These OWL resources will help you conduct research and compose documents for the workplace, such as memoranda and business letters. This section also includes resources for writing report and scientific abstracts.

(Gallup - CliftonStrengths) Leadership can often be equal parts high confidence and self-esteem and worrying if you're doing it right while searching for answers. Discover why your strengths matter and then learn to use yours to become a transformational leader.

(University of Minnesota - Center for Open Education) Communication is the heart of business. Short emails, complex reports, private chats, impassioned pitches, formal presentations, and team meetings move ideas around an organization and drive decisions.

(MIT Open Courseware) The course focuses specifically on improving students’ ability to write, speak, work in a team, and communicate across cultures in their roles as future managers.

(SHRM) Organizational culture is how things get done in your workplace. Leverage our resource hub page to learn how to support or improve the culture in your workplace.

(U. S. Office of Personnel Management) Performance management is the systematic process by which an agency involves its employees, as individuals and members of a group, in improving organizational effectiveness in the accomplishment of agency mission and goals.

(Federal Trade Commission) Plain-language guidance to help businesses understand their responsibilities and comply with the law.

(Queensland Government - Business Queensland) Our step-by-step guides provide information and resources on a range of different marketing activities for your business.

(Michael Turney - Professor Emeritus of Communication for Northern Kentucky University & IABC Accredited Business Communicator) I began writing these articles to supplement the textbook for my public relations class. I'm retired now, but I continue to add readings and make them available free of charge.

(Indiana University) Chapter 10 of "Marketing" by Kim Donahue. Licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

(The Balance) Direct marketing is a form of marketing where you directly communicate with a specifically targeted group of customers and often prompts them to take an action..